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Terms & Conditions

Welcome to My Charmed Story. By accessing and using our website, you agree to the following terms:

  1. Product Information: We make every effort to display product images and descriptions accurately. As all items are handmade, slight variations may occur.

  2. Custom Orders: Custom-made items are non-refundable unless faulty.

  3. Pricing: All prices are listed in AUD and include GST where applicable.

  4. Shipping: Delivery times are estimates only. We’re not liable for delays caused by postal services or external factors.

  5. Liability: My Charmed Story is not liable for any indirect or consequential loss arising from the use of our products or website.

  6. Privacy: We respect your privacy. Personal information is collected solely for order processing and customer care and will never be shared without consent.

  7. Changes: We reserve the right to update these terms at any time. Continued use of the website indicates acceptance of any revised terms.

If you have any questions about our policies, feel free to contact us at mycharmedstoryau@gmail.com

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